Tradeguider Knowledgebase
Click here to access the knowledgebase
The knowledgebase has a wide range of answers to all the questions most commonly raised. It is ofter quicker to access this knowledgebase and get your support issue resolved, than opening a support ticket.
If the answer cannot be found then please open a support ticket by using one of the following links:
Tradeguider Tech Support
Click here to access technical support for all Tradeguider software and services
Do NOT use this link for Trade to Win support or SMI indicator support
Trade to Win Tech Support
Click here to access technical support for all Trade to Win services
Do NOT use this link for Tradeguider support or SMI indicator support
SMI Indicator Tech Support
Please email clientservice@masterthemarkets.net to access technical support for this software as the support is offered through Master the Markets who developed the software
Risk Disclosure:
Futures, cryptocurrencies and forex trading contains substantial risk and is not for every investor. An investor could potentially lose all or more than the initial investment. Risk capital is money that can be lost without jeopardizing ones’ financial security or life style. Only risk capital should be used for trading and only those with sufficient risk capital should consider trading. Past performance is not necessarily indicative of future results.
Hypothetical Performance Disclosure:
Hypothetical performance results have many inherent limitations, some of which are described below. no representation is being made that any account will or is likely to achieve profits or losses similar to those shown; in fact, there are frequently sharp differences between hypothetical performance results and the actual results subsequently achieved by any particular trading program. One of the limitations of hypothetical performance results is that they are generally prepared with the benefit of hindsight. In addition, hypothetical trading does not involve financial risk, and no hypothetical trading record can completely account for the impact of financial risk of actual trading. for example, the ability to withstand losses or to adhere to a particular trading program in spite of trading losses are material points which can also adversely affect actual trading results. There are numerous other factors related to the markets in general or to the implementation of any specific trading program which cannot be fully accounted for in the preparation of hypothetical performance results and all which can adversely affect trading results.
Testimonials Disclosure:
Testimonials appearing on this website may not be representative of other clients or customers and is not a guarantee of future performance or success.